Northwest Airlines Subscribes to Wisdom of Crowds

June 26, 2006 at 10:39 am Leave a comment

In a post back on May 10th, I highlighted a Wired.com article which talked about how airlines were looking to move away from row by row boarding to a more efficient board at will approach.

Now fast forward to June 2006 and in an MSNBC.com article Northwest announces a move toward a more efficient at will boarding approach.

The nation's fifth-largest carrier has done away with row-by-row boarding in coach after discovering that planes filled up faster when passengers could simply get on when they're ready. The change knocked an average of 5 minutes to 10 minutes off boarding times, the airline said.

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Entry filed under: Airlines, Best Practices.

Farecast: Boston Globe and Traffic Analysis Blogging from 34,001 Feet Over the Pacific

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The comments expressed here on eccoBay are my own and do not necessarily reflect the opinions or beliefs of my employer.

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